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HFE Consulting

Human factors engineering and ergonomics consulting
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Analysis, Design and Evaluation Services

We perform one or more of the following activities as appropriate for your goals.

• Analysis services:
     Review existing data like web logs, support calls, bug tracking, usability reports
     User profiles, Personas
     User needs analyses, Task analyses, Workflow analyses
     Contextual inquiries, Field observations, User interviews
     Focus groups
     Surveys, Questionnaires
     Competitive evaluations
    • Define requirements
     Write user interface guidelines, standards

• Design and Prototyping Services:
     Conceptual models
     Interaction models
     Information architecture
     Internationalization, Localization, Globalization
     Wireframes, Mock-ups, Storyboards, Prototypes
     Low fidelity prototypes for evaluation and testing
     High fidelity prototypes
     Detailed user interface specifications
     Create User Interface and Web style guides

• Evaluation and Testing Services:
     Usability studies in lab and field [paper prototypes through finished product]
     Benchmark studies
     Expert reviews
     Feature reviews
     Consistency reviews
     Standards and Compliance reviews
     Accessibility guidelines compliance
     Internationalization guidelines compliance
     Usability inspections
     Heuristic evaluations
     Usability walkthroughs
     Formal usability tests

HFE Consulting
Phone: (408) 234-6903
Email:  info at

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